Integrations Implementations Manager / Team Lead

Heart and Brain Needed in Digitalized HR – Join Us on Our Journey!

We are looking for an Integrations Implementations Manager who wants to make a real difference for thousands of employees by leading our dedicated integrations team and driving successful customer projects.

The Role

In this position, you will take on the day-to-day leadership of our Integrations Team, which includes a Backend Developer, a Technical Support Specialist, and a QA Specialist. Your role is to coordinate, prioritize, and guide integration projects so that customer needs are met, deliveries happen on time, and the team works smoothly together. Acting as the bridge between customers, developers, QA, and support, you will ensure that every project results in high-quality outcomes. You will report to Head of Product, Delivery & Support.

• You’ll lead and coach the team, while also being hands-on in driving implementation and onboarding of new customers, with a strong focus on integrations. Together with the Heartpace Tech team, you will contribute to testing and development of integration features and take the lead in refining our processes, delivery methods, and training. Part of your role will be to support the Product Delivery team with data management, migration, and import tasks, ensuring accuracy and efficiency.
• You will also develop and maintain training materials, manuals, FAQs, and Help Center documentation for integrations. In larger customer deals and complex projects, you may participate in sales and pre-sales meetings, as well as represent Heartpace at webinars, customer events, and trainings. Close collaboration with the Customer Success team will be essential to ensure excellent customer satisfaction, while robust QA and validation processes will be under your responsibility before go-lives. To stay ahead, you will actively use AI tools in your daily work to streamline routines, testing, and project workflows.

Who We’re Looking For

We believe you are a customer-oriented leader with a strong background in SaaS system implementations. You know how to manage a team, understand technical concepts, and are motivated by ensuring successful outcomes for both customers and the business.

You probably hold a relevant academic degree or have gained equivalent professional experience. You have proven experience in implementing SaaS systems with clients and preferably some exposure to HR or payroll systems. Strong analytical and organizational skills come naturally to you, and you are comfortable structuring and prioritizing work in a busy environment. Communication is one of your strengths, and you enjoy working both independently and as part of a team.

A solid understanding of SaaS platforms, technical flows, integrations, system architecture, security, and digitalization will be a strong advantage. Fluency in both Swedish and English is required, while additional languages are a plus.

If you have previous experience with HR or payroll systems, knowledge of system architecture and security, that would be considered a bonus.

Why Heartpace?

At Heartpace, you will join a growing company with an international reach and a strong backing from Söderberg & Partners. We pride ourselves on being innovative, customer-focused, and dedicated to making HR smarter and more efficient. Here, your expertise will not only shape our customers’ employee journeys but also contribute to our continued growth and development.

Location: Stockholm, Sweden
Department: Product, Delivery & Support

Apply

If this sounds like your next career step, we’d love to hear from you, so please submit your application/CV. Applications are reviewed continuously, so don’t wait to apply.

If you do not have an updated resume, you can instead send us your contact information and link to you LinkedIn profile, we will then reach out to you if further information is needed for the upcoming steps.

For this position we are collaborating with Kernel HR and Henrik Nordlund. For questions regarding the recruitment process please contact Henrik at 0739-605950.

You can send your application to: rekrytering@kernelhr.se

We look forward to welcoming you to the Heartpace team!

At Heartpace, our hearts beat for everything that makes the employee journey smarter and more efficient. Since 2012, we’ve been building our HRM SaaS platform to digitalize and streamline HR processes – from master data and goal management to employee engagement. Almost 800 customers across 80 countries now rely on us, and since 2018 we have been part of the Söderberg & Partners group, with more than 5,000 employees in Europe. With our acquisition of People Analytics in 2021, we’ve become a full-scale HR platform with a unique B2B offering tailored to each customer’s HR cycle.